Solutions
What do you need help with?
Pick your problem. Each page gives a plain-English answer and clear steps first, then the official link when you are ready. Free to use. No account needed.
Everyday life
I've just arrived — what do I do first?
An interactive checklist of the early steps, in order, with the official link for each.
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Money
Council tax discounts: how to stop paying more than you should
Council tax bills assume at least two adults live in a home. If you live alone, share with students, or someone in your home is not counted, you could be paying too much — and discounts are not added automatically.
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Last verified 1 November 2026
Money
Emergency savings: work out how much you need
A broken phone, a late wage payment or a sudden bill can push you into expensive borrowing. An emergency fund is money set aside only for surprises — this page helps you work out a realistic target and how to reach it.
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Last verified 1 November 2026
Work
Digital skills roadmap: from beginner to confident at work
Most UK jobs — and applying for them — now involve email, online forms, documents and staying safe online. If technology feels unfamiliar, or you want to move up to office-style work, this roadmap shows what to learn, in what order, and where to learn it for free.
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Last verified 1 November 2026
Work
Starting a business in the UK: a practical first-steps guide
You have an idea — selling food, cleaning, hair, tutoring, an online shop — but you are not sure whether you are allowed to, what it costs, or what to register with HMRC and Companies House. This guide takes you from idea to legally trading.
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Last verified 1 November 2026
Work
Your employment rights: paperwork, pay, hours and holiday
You have started — or are about to start — a job in the UK and are not sure what paperwork you should get, how much you must be paid, how many hours you can be asked to work or how much holiday you are owed. This guide explains the legal minimums and where to get official help.
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Last verified 1 November 2026
Health
I can't register with a GP
In England anyone can register with a GP surgery for free. You do not need ID, proof of address or proof of immigration status. Most surgeries let you register online in about 15 minutes.
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Last verified 1 November 2026
Health
I need medical help or a dentist
Call 999 in a life-threatening emergency. For urgent problems that are not emergencies, use NHS 111 online or call 111. For a dentist, you can contact any NHS dental practice and ask for an NHS appointment.
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Last verified 1 November 2026
Money
I got a council tax bill
You usually pay council tax if you are 18 or over and live in a home in England, Scotland or Wales. A full bill assumes at least 2 adults. If you live alone you can get 25% off, and full-time students are not counted — but you must apply for discounts yourself.
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Last verified 1 November 2026
Everyday life
Can I drive with my foreign licence?
Whether you can drive on your current licence, exchange it for a British one, or need to take UK tests depends on the country that issued it and how long you have lived here. GOV.UK has a short official tool that tells you which applies to you.
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Last verified 1 November 2026
Work
How do I find a real job and avoid scams?
Use trusted job sites, check the employer independently, and never pay for a job. GOV.UK states that employment agencies cannot charge you a fee for finding you work (entertainment and modelling have different rules). Every worker must be paid at least the National Minimum Wage.
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Last verified 1 November 2026
Work
Will my overseas qualifications count in the UK?
UK ENIC is the official organisation for comparing international qualifications with UK levels. Its Statement of Comparability can help employers and universities understand your qualification. For regulated jobs such as nursing, you also need to register with that profession's regulator.
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Last verified 1 November 2026
Status
How do I prove my immigration status?
Be able to prove your status online in under two minutes, on demand.
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Last verified 12 September 2026
Work
Can I work, and how many hours?
Know exactly what you may do, how many hours, and how to prove it.
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Work
How do I get a National Insurance number?
Your permanent tax and benefits reference.
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Last verified 12 September 2026
Money
I can't open a UK bank account
A UK current account you can be paid into and pay rent from.
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Last verified 12 September 2026
Money
The tax on my payslip looks wrong
Get on the right tax code from your first payslip.
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Last verified 12 September 2026
Health
How does healthcare work here?
Register with a GP surgery near where you sleep, not where you work.
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Last verified 12 September 2026
Housing
Is this deposit or rent request legitimate?
A tenancy that is legal, deposit-protected, and actually affordable.
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Last verified 12 September 2026
Everyday life
Is this call, landlord or job a scam?
Know the three scams that target newcomers before they reach you.
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Last verified 12 September 2026
Everyday life
Council, bins and getting around
Council tax, waste, and the cheapest way to travel where you live.
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Last verified 12 September 2026